Privacy Policy

Last Updated: 14 - 11 -2025

This Privacy Policy describes how TATTV by One Zero Zero Eight Company, owned by OZZEC Products Pvt. Ltd. (“we”, “us”, “our”), collects, uses, stores, and protects your personal information when you visit or make a purchase on www.tattv.care (“Website”).

By using this Website, you agree to the practices described in this Privacy Policy.

1. Company Information

OZZEC Products Pvt. Ltd.

Brand: TATTV by One Zero Zero Eight Company

Website: www.tattv.care

Judicial Area: Sangli, Maharashtra, India

2. Platform Information (Odoo)

Our website is hosted, powered, and managed on the Odoo platform, a secure and globally trusted business software environment.

Odoo provides us with ecommerce, database, hosting, and operational functionalities.

Your data may be stored on Odoo’s secure servers as part of their managed hosting infrastructure.

Odoo applies industry-standard security protocols, but we remain fully responsible for how we use and manage customer data under this policy.

3. Information We Collect

a) Personal Information (Provided by You)

When you shop, register, or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment-related information (processed through secure gateways; we do not store card/payment details)
Messages, emails, WhatsApp conversations, or support queries

b) Automatically Collected Information

Odoo automatically collects standard website analytics such as:

IP address
Device details
Browser type
Pages visited
Time and date of visit
Cookies and session information

c) Cookies & Tracking

Odoo uses cookies to:

Remember user preferences
Enable smooth checkout
Improve page loading
Analyze site traffic

You may disable cookies through your browser, but certain features may stop working.

4. How We Use Your Information

We use your data to:

Process and deliver your orders
Communicate order updates and shipment information
Provide customer support
Personalize your shopping experience
Improve website performance
Detect fraud or security issues
Send marketing/promotional messages

We never sell or rent your personal information.

5. Sharing of Information

We share information only as required for operations:

a) Odoo (Platform Provider)

Odoo may process or store your data as part of platform hosting and analytics.

Your data remains protected under Odoo’s global security standards.

b) Courier & Delivery Partners

For shipping your orders (e.g., Shiprocket).

c) Payment Gateway Providers (e.g., Razorpay).

For secure processing of online transactions.

We do not receive or store your card or banking details.

d) Legal Obligations

We may share information if required:

By law or regulation
To protect company rights, property, or safety

6. Data Storage & Security

Because tattv.care is hosted on Odoo:

Your data is stored on secure Odoo-managed servers.
Odoo uses encryption, firewalls, and security monitoring.
Access to customer data within our company is restricted.
Regular backups and security updates are applied.

However, no internet system is completely error-proof, and we cannot guarantee absolute security.

7. Data Retention

We retain your information:

As long as your account remains active
For order processing and support
For legal or regulatory needs
For analytics (anonymized when possible)

You may request deletion of your data at any time.

8. Your Rights

You can request:

Access to your personal data
Correction or updates
Deletion of your account/data
Opt-out of marketing communication

Contact details are provided below.

9. Children’s Privacy

Our products and Website are not intended for individuals under 18.

We do not knowingly collect data from minors.

10. Third-Party Links

Any third-party website links on tattv.care are independent.

We are not responsible for their practices.

11. Marketing Communication

You may / can unsubscribe from our marketing communication anytime. Please write to us at contact@tattv.care

12. Policy Updates

We may update this Privacy Policy to reflect:

Platform changes (including Odoo updates)
Legal requirements
Business requirements

The revised version will be posted on this page.

13. Contact Information

For questions, privacy requests, or complaints: